Because of unpredictability in global markets, businesses are struggling to secure a competitive edge. Limited resources and a shortage of skilled talent have led companies to rely more on freelancers and consultants. So, the contingent workforce has become a pivotal aspect of businesses.
A study by Deliotte says, by 2027, this alternative workforce, as in freelancers, contractors, and others, will be most of the US workforce. These professionals bring a multitude of benefits to the table, such as flexibility, specialized skills, and cost-effectiveness. However, this shift towards a more flexible talent pool raises important questions for businesses. How can they ensure that their contingent workforce enjoys a satisfactory employee experience? And what advantages does this focus bring to the company? Let’s dive deeper into this.
Why Employee Experience Matters for Contingent Workers?
Despite not being permanent members of the team, contingent workers play a vital role in the success of a business. A study by ZIPPA says that companies that prioritize employee experience witness a 17% increase in productivity. Even for contingent workers, this metric holds essential ramifications for businesses.
Employee experience encompasses everything an employee encounters, observes or feels during their journey with an organization. For contingent workers, this experience is crucial for several reasons:
Engagement and Productivity: A positive experience fosters higher engagement, leading to increased productivity and quality of work. They often bring specialized skills and their experience and engagement levels directly influence the quality of their work and their interaction with clients or customers.
Positive Brand Image: Satisfied contingent workers can become brand advocates. Treating contingent workers well amplifies positive word-of-mouth, making the company more attractive to future talents.
Talent Attraction and Retention: A good reputation for treating contingent workers well helps in attracting top talent and retaining existing skilled workers. Contingent workers are more likely to choose and stick with organizations that provide a supportive and engaging work environment.
How to Create a Positive Experience?
Businesses can enhance the experience of their contingent workforce in several ways:
- Inclusive Workforce Strategy: For optimal contingent workforce management, assimilate them into corporate culture, offering equal respect, training opportunities, team involvement, and unbiased feedback as given to permanent staff.
- Clear Communication and Expectations: Transparent communication about job responsibilities, expectations, and feedback is crucial. This clarity helps contingent workers align better with business goals and contributes to job satisfaction.
Utilizing Technology for Streamlining Processes: Advanced platforms like Prosperix can play a pivotal role in enhancing the contingent worker experience. These platforms make sure that contingent workers feel valued and supported by streamlining administrative processes and improving communication channels.
How Prosperix Can Help Enhance the Contingent Worker Experience
Prosperix is your partner in enhancing the contingent worker experience. Whether you’re a startup or a multinational corporation, our tailored solutions are designed to streamline your recruitment process, ensure seamless onboarding, and integrate AI-driven feedback mechanisms. We are committed to helping businesses cultivate a thriving and engaged contingent workforce by:
- Simplifying Administrative Processes: By reducing the bureaucratic burden, we allow contingent workers to focus on their actual work, enhancing satisfaction and productivity.
- Facilitating Better Matchmaking: By using AI and machine learning, we ensure that workers are matched with roles that suit their skills and interests, leading to more fulfilling work experiences.
- Providing Transparent Communication Channels: By providing transparent communication channels, we ensure that contingent workers are always informed and can easily access the necessary resources and support.
The contingent workforce is on the rise, and their experience with organizations is a pivotal factor for overall business success. Businesses that comprehend and take action on this front will not only attract top talent but also harness their skills to drive business growth and performance.
Take the first step towards fostering a positive environment for all workers in this new, flexible working era.
Schedule a demo call with us today to explore how Prosperix can help you thrive.